Shipping Policy

Thank you for shopping with SilkSpot! We are dedicated to providing you with high-quality products and excellent customer service. Please review our shipping policy below:

Processing Time:

  • Orders are typically processed and shipped within 1-2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Delivery Times:

  • We offer several shipping options to accommodate your needs.
  • Standard Shipping: Delivery within 5-7 business days.
  • Expedited Shipping: Delivery within 2-3 business days.
  • Overnight Shipping: Delivery within 1 business day.

Shipping Rates:

  • Shipping rates are calculated based on the weight of the package, destination, and selected shipping method.
  • Free shipping may be available for orders above a certain value, as specified on our website.

International Shipping:

  • We currently ship to select international destinations. International shipping rates and delivery times vary based on the destination and selected shipping method.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
  • You can track your order using the provided tracking number on our website or the carrier's website.

Shipping Restrictions:

  • Some items may be subject to shipping restrictions due to size, weight, or regulatory requirements.
  • We do not ship to P.O. boxes or APO/FPO addresses.

Shipping Insurance:

  • Shipping insurance may be available for an additional fee. Please contact us for more information.

Lost or Damaged Packages:

  • In the rare event that your package is lost or damaged during transit, please contact us immediately.
  • We will work with the shipping carrier to resolve the issue and ensure you receive a replacement or refund as soon as possible.

Please Note:

  • Delivery times are estimates and may vary due to factors beyond our control, such as weather, natural disasters, or customs delays.
  • We are not responsible for delays caused by the shipping carrier or incorrect shipping information provided by the customer.

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. Thank you for choosing SilkSpot!